Quality policy statement

The Future of our business rests with our ability to become a preferred supplier to our present and future customers. To meet this objective, W. K. West Limited recognises the need for a Total Quality System to be carried out throughout the organisation to achieve full customer satisfaction with our products, delivery and service.

The system is designed to comply with the requirements of the internationally recognised standard of EN ISO 9001:2015, with the Quality Assurance Office having the responsibility to ensure that these requirements are met and maintained via the Quality Manual and associated documentation.

The achievement of Total Quality requires the active participation, co-operation and training of staff at all levels throughout the Company. It is essential therefore that everyone adopts a ‘Quality First’ policy and treats the next person in the process as their customer.

We ensure quality runs throughout the supply chain with sustainability at the core of our Supplier Code of Conduct and Sustainable Procurement Policy. Taking all equitable steps to ensure procurement practices and those of our suppliers adhere to these principles and practices we use in our CSR and CSR reporting to monitor and review our commitments and targets.

To this end we dedicate ourselves to the practice of building reliable methods into every aspect of our business and to continually improving the effectiveness of our quality management system to achieve our goal of total customer satisfaction.

Director’s Signature

Date 9th September 2025

September 2025 V2